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Everything you need to know before you order: what delivery costs, how long it takes, how to pay in three instalments, and who fits your gear.
You see the exact delivery cost at checkout once you have entered your address, before you pay. Nothing is added afterwards.
Allow 24 hours for warehouse processing before these times start. You will get tracking details by email as soon as your order ships. We ship within Sub-Saharan Africa only.
Most bull bars, RAID canopies, roller drawer systems and rooftop tents, and the larger awnings, weigh more than 30kg, so they travel with our freight partners rather than a standard courier. They are quoted at checkout once we know where they are going, because the cost depends on the destination as much as the item.
Collect and fit in one visit. If you are in or near Gauteng, choose Pickup at checkout and there is no delivery cost at all. Our Midrand flagship store has its own fitment centre, so we can fit your gear when you collect. Cnr Scale End & Old Pretoria Rd, Halfway House Estate, Midrand.
Your fitter can often take delivery. If one of our fitment centres is fitting the item, it can usually be delivered straight there. Ask us before you order at [email protected] or on WhatsApp 067 479 0352.
PayJustNow splits your order into three monthly instalments at 0% interest and no fees.
Fitted in Midrand. Our flagship store, at the same address as our warehouse, has its own fitment centre. Collect your order and have it fitted in one visit, with no delivery cost. Contact us to book a fitting.
Fitted near you. Wherever you have it fitted, use a qualified fitter. For suspension and protection gear that matters, because damage caused by incorrect fitting is not covered by warranty.
We have 34 fitment centres and resellers across South Africa, and 10 more in Namibia, Botswana, Zimbabwe and Eswatini:
Find your nearest one, with address and phone number, on our store locator.
How long fitting takes: most product pages show an estimated fitting time, and where a fitting guide exists it is linked under Vehicle Fitment & Installation.
Suspension: a safety check is needed 500km after fitting, and we recommend a wheel alignment. Fitting must be done by an authorised or licensed mechanic who is competent with suspension work. Some parts, including struts, need special tools.
Every product page has a fitment checker and a Vehicle Fitment & Installation table showing the make, model and years it is built for.
Not sure? Send us your vehicle's year, model and engine on WhatsApp 067 479 0352 or to [email protected] and we will confirm the right part before you order.
Changed your mind or ordered the wrong part: return it within 30 days of delivery, unused, uninstalled, in its original packaging and with proof of purchase. Return courier is for your account and a 10% restocking fee may apply.
Wrong, faulty or not as described: if we sent the wrong item, or it is faulty, unsafe or not as described, contact us and we will repair, replace or refund it, and cover the return cost.
Once a product has been fitted or modified we cannot take it back unless it is faulty. Custom orders, clearance items and installed electrical parts are not returnable unless faulty.
Refunds are processed within 7 to 14 business days of us receiving and checking the return, to your original payment method or as store credit. Log a return on our Return Policy page.
[email protected]
011 634 7770
WhatsApp 067 479 0352