Return Policy

We want you to be completely happy with your IRONMAN 4x4 gear.
If something’s not right, we’ll do our best to fix it quickly and fairly.

Changed your mind?

No problem — you can return an item within 14 days of delivery, as long as it’s:

  • Unused and uninstalled
  • In its original packaging
  • Accompanied by proof of purchase

Please note:

  • Return courier costs are for your account.
  • A small 10% restocking fee may apply.
  • Once a product has been fitted or modified, we unfortunately can’t accept it back unless it’s faulty.

Received a faulty or incorrect product?

If your item is faulty, unsafe, or not as described, you have up to 6 months to return it for a repair, replacement, or refund.
If the issue is on our side, we’ll cover the return costs.

How to log a return

  • Use the form below
  • Include your order number, reason for return, and clear photos (if damaged).
  • We’ll confirm next steps and arrange collection or replacement.

Refunds

Once we’ve received and checked your return, your refund will be processed within 7–14 business days via your original payment method or as store credit.

Non-returnable items

Custom orders, clearance items, and electrical parts that have been installed cannot be returned unless faulty.

Form